Monday, August 25, 2008

It's the service, not the iPhone, that sucks


I'm not entirely convinced. The folks over at Wired did a user survey relating to the iPhone 3G reception problems, and it appears to be more service related than hardware related.

3G performance is slow almost all over, especially in cities where the 3G service is getting overloaded. If you want to have fast speeds, hang out in Germany and the Netherlands -- those folks had the fastest speeds (and it's no coincidence that the 3G network there has three extra development years on its American counterpart). The worst reception is apparently in Australia, as Optus and Virgin users had their iPhones chugging along at just 759 Kbps.
So, I guess I will be calling AT&T to complain tomorrow. Hopefully a service credit is pending. Strange how I never had a problem with my previous 3G phones, including my Samsung Blackjack.

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